According to a global survey, retail brands are more likely to retain their customers if they invest in the digital experience they offer both online and in stores.
For nearly 9 out of 10 consumers, a positive digital shopping experience has as much impact on brand loyalty today as prices …Riverbed has released the results of its 2019 survey on digital trends in retail.
This survey explores customers’ insights and insights into the digital retail experience and what they want from merchants to stay engaged, satisfied and loyal.
This global survey of 3,000 customers in the United States, Australia and Germany highlights that traditional traders are more likely to grow and retain customer loyalty if they invest in the experience. digital that they offer to buyers both online and in stores
Author & Brand Consultant